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How to order: Email us which piece you
are interested in and we will confirm if it is available. If you
give us your zip code at the same time we will give you a price
on shipping. The paper pieces will be the exact pieces you see on
the site. The ceramic pieces will be similar but there will be variations.
We will include a photo of the piece in the email for you to see.
Payment: We accept payment online via
Paypal only. You can use your charge card through Paypay. It is
very easy to open a Paypal account. If you do not have Paypal, give
us your phone number and we will call you to confirm the order and
get your credit card details and shipping information.
Shipping: We ship Fedex Ground. Shipping
charges can range from $10 to $50 in the continental US depending
on the particular piece you order and your zip code. All items are
insured for full value. If item arrives damaged you must keep the
original packing materials, call Fedex and notify us. When Fedex
authorizes the claim we will either credit your card or send you
another piece.
Returns: We will accept returns ONLY
if the work you receive differs from the piece you ordered or were
emailed . We do not ship on approval. If you need more information
about color or size or material please ask before you order. You
can send us swatches to check by if you like. You will be responsible
for packing, shipping and insuring any returned item. Refunds will
be issued as studio credit only to apply to a future purchase. Custom
orders are subject to 10-20% restocking fee.
Tax: New
York residents will be charged 8.25% sales tax. If you have a resale
number please include it if you want to receive a tax exemption.
Galleries: We
welcome gallery inquiries and will be glad to send you detailed
information on our requirements. Just email us.
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